GRAND BLANC — The August edition of Ward’s Auto Dealer Business Magazine is out and the results of their annual rankings for fixed operations are in; and for the second straight year the Service Department at the Al Serra Auto Plaza in Grand Blanc was named #1 in Michigan.
This announcement comes on the heels of Ward’s June publication naming the Al Serra Auto Plaza #1 for New Vehicle Sales in the Midwest and #1 for Used Vehicle Sales in the entire country.
“Earning the Number One Ranking just once is an impressive achievement,” said Joe Serra, President of Serra Automotive. “But being able to repeat the feat a second straight year — with everyone else gunning for you — is absolutely amazing. Our entire Al Serra team really does care about the wants and needs of our customers and it shows in the results.”
Ward’s Auto Dealer Business Magazine has been one of the most complete and trusted source for news and analysis surrounding the automotive industry during the past 80 years. The listing of the top 150 Service, Parts, and Body Shops in the nation is benchmark by which all dealership fixed operations are measured.
The only other Michigan dealership to make the automotive trade magazine’s list was in Farmington Hills.
Nationwide the Al Serra Auto Plaza’s Service Department was ranked 22 out of 17,725 franchised new vehicle dealerships.
“This recognition is the result of the leadership of our Fixed Operations Director Paul Householder and the complete dedication of everyone in our service department, body shop, parts, fast lane oil change and prep area,” said Serra. “This couldn’t be possible without outstanding people committed to doing their best every day.”
“We do have an incredible team here at Al Serra,” agrees Householder, elaborating on Serra’s comments. “They are all experienced, highly qualified and they all take pride in the work they do for our customers.”
The Al Serra Auto Plaza is located along S. Saginaw Street, just south of Hill Road in Grand Blanc Township. — G.G.