GRAND BLANC — CENTURY 21 Sabo Associates in Grand Blanc, announced Century 21 Real Estate LLC, the iconic brand with the world’s largest real estate franchise sales organization, has been ranked highest in customer satisfaction by the J.D. Power 2014 Home Buyer/ Seller Satisfaction StudySM.
CENTURY 21® Real Estate ranked highest among real estate brokerages across all four home buyer/seller segments including: first-time buyers, repeat buyers, first-time sellers and repeat sellers.
“C21® sales professionals understand that real estate is about developing relationships and building trust with their customers. Their satisfaction is at the core of everything that they do each and every day,” said Rick Davidson, president and chief executive officer, Century 21 Real Estate LLC. “Our reputation is earned and measured with every customer interaction, and these results showcase the quality of our franchise broker network”
The study, now in its seventh year, measures customer satisfaction among first-time and repeat home buyers and sellers with the nation’s largest real estate companies. Overall satisfaction is measured across four factors of the home-buying experience: agent/salesperson; real estate office; closing process; and variety of additional services. For satisfaction in the home-selling experience, the same four factors are evaluated plus a fifth factor, marketing.
“As a company, we are embracing change, evolving with the digital consumer, and delivering on the various needs of today’s dynamic home buyer and seller,” said Wendy Sabo, Broker/Owner of CENTURY 21 Sabo Associates. “The commitment to enhancing the home buying and selling experience of real estate consumers throughout the Real Estate industry is our primary goal.”
Located at 8311 Office Park Drive in Grand Blanc, CENTURY 21 Sabo Associates is a full service brokerage, call anytime to discuss real estate at 810-695- 3200. Specializing in residential, luxury homes, condos, lakefront, commercial and new construction in Genesee and Oakland County. — G.G.