FLINT — Chad Grant is a man on the move.
Exuding high energy and a determined sense of purpose, McLaren Flint’s new CEO has hit the ground running in gaining a full perspective about the culture, community and comprehensive level of services at McLaren Flint.
“McLaren Flint has a longstanding reputation as a leader in providing high quality clinical care and innovative services to people in this region,” he said. “I am energized about the substantial opportunities to expand and grow our services even more.”
In his first 60 days as President and CEO, Grant, 42, has spent a lot of time learning, listening and working to build relationships with physicians, board members, employees and community advocates.
“As a hospital, we are an essential community resource, and these relationships are absolutely key to ensuring that our priorities are aligned with our key stakeholders,” he said.
Grant’s priorities are focused and clear.
“First and foremost, my top priority is and will always be the quality of care and safety of patients McLaren Flint is privileged to serve,” he said. “People trust our hospital to care for their loved ones. Each day, no matter how good we already are, we must find ways to be better than we were the day before.”
Another key priority is establishing collaborative partnerships with physicians and developing models for alignment that best meet physician, hospital and patient needs. Building upon McLaren’s strengths in key service lines is also paramount on his “to do” list.
“McLaren Flint is known for being a high-tech hospital that provides complex medical and surgical procedures, and we need to continue to invest in that,” Grant said.
In featuring some key achievements, Grant pointed to the Karmanos Cancer Institute at McLaren Flint, which has earned the highest level and most awards for quality and safety than any other program in mid-Michigan. He also cited McLaren Flint’s designation as one of the nation’s first Certified Comprehensive Stroke Centers. The hospital is also the “hub” of the McLaren Stroke Network and the first hospital in the county to provide highly specialized interventional neurology procedures to treat stroke and aneurysms. As a testament to orthopedic excellence, McLaren Flint is designated as a Blue Distinction Center+ for Hip and Knee Replacement and Spine Surgery, and is certified as a Bariatric Center of Excellence. Further, he noted McLaren Flint is a leader in heart and vascular services, performing more types and numbers of cardiac surgeries and procedures than any other hospital.
While proud of these clinical accomplishments, Grant is quick to acknowledge that the core strength of McLaren Flint is the people who work there.
“Our physicians and employees are what make McLaren Flint great,” he said. “My job is to provide the strategic direction and operational structure to allow everyone to work together to ensure that McLaren Flint is the best hospital for physicians to practice, employees to work and patients to seek care.
Grant speaks these words from experience. He has worked for 22 years in the health care field, including the past two years as President and CEO of McLaren Oakland in Pontiac. Prior to that, he spent 20 years with the Detroit Medical Center, serving as Chief Operating Officer of Detroit Children’s Hospital before joining McLaren Health Care. He has earned a well-deserved reputation as a change agent, successfully managing hospital operations, strategic planning, new business development and growth strategies.
Though intense, his affability shines through when he interacts with physicians, employees and patients. He invites input, listens to feedback and exudes positivity and confidence in his responses. Admittedly “data-driven”, he looks for measurable outcomes and real-time results, and the words “it’s all about execution” are prominent in his conversation and action.
While he appreciates the past, he is all about moving forward in meeting the challenges of the changing health care environment and ensuring that McLaren Flint builds on the strong foundation of service and quality that was established nearly 100 years ago.
“I get up every morning proud and excited to come to work,” he said with a smile. “As I am getting to know the community here, I really like what I see. I am excited about the positive opportunities to expand upon the rich tradition of our hospital.”