— Hurley Medical Center is pleased to join other hospitals and healthcare organizations across the country in commemorating the Fourth Annual Patient Family-Centered Care (PFCC) Awareness Month in October.
Across the country, healthcare organizations will engage in a variety of activities designed to empower patients, strengthen their patient-centered practices, publicly proclaim their commitment to patient-centered care, and reflect on their efforts to transform the healthcare experience. Here at Hurley, we are beginning our journey of transforming the patient and family experience by implementing Patient and Family-Centered Care in everything we do.
“When patients and their loved ones come to Hurley, we want them to be safe, secure and well cared for,” said Patrick Wardell, president and chief executive officer. “As a hospital committed to providing patient and family-centered care, we want patients and their families who come to Hurley to expect more. We want them to expect to be treated as partners in their own care. We want them to expect ample information about their treatment in language they can understand. And, we want them to expect that when they go home, they will feel prepared to confidently manage their healthcare needs. This Patient-Centered Care Awareness Month is an opportunity for us to reinforce to our patients and their families what they can anticipate from us as a patient and family-centered hospital.”
“We remain committed to understanding our patients needs and consistently strive to provide outstanding clinical and compassionate care and service for our patients and their families. We want our patients and family caregivers to feel safe, and to partner with us to manage their health care needs. Patient and family-centered care is the right thing to do for our patients and families to improve communication and safety,” said Karen Lantzy, RN MSN NE BC, Patient and Family-Centered Care Coordinator at Hurley Medical Center.
For more information, visit www.hurleymc.
— Natalie Blythe