Consumers choose Genesys as one of nation’s best
GENESEE COUNTY — For the 10th consecutive year, consumers have chosen Genesys as one of the nation’s top hospitals for overall quality, best doctors, best nurses, and best image and reputation. National Research Corporation (NRC), the leader in health care performance measurement and improvement, announced the country’s 2011/2012 Consumer Choice Award winners — the hospitals chosen by local consumers for providing the highest quality services. Only 250 health systems in the U.S. were chosen for this award. In Michigan, a total of 11 were named, and in the region Genesys was the only hospital to receive this award. According to Susan Hendricks, president and CEO at NRC, “the Consumer Choice Award provides a benchmark for consumers to show how important quality health care is to them and their families. Consumers are taking a more proactive role in their health care decisions and demanding higher quality. Consumer perception is becoming more and more vital to the success of all hospitals,” she reports. “This award recognizes those facilities that are meeting or exceeding the needs of consumers — their patients.” NRC’s Ticker study is known as the nation’s largest and most comprehensive assessment of the health care industry. No other study measures hospital performance and preferences, and contains more consumer responses than NRC’s study. — G.G.
MCC honored in Washington
WASHINGTON D.C. — On Dec. 12, Mott Community College was honored at a prestigious event at the National Press Club in Washington, D.C., as one of the top 10 community colleges out of more than 1,200 community colleges in America. The event was held by the Aspen Institute and featured such prominent participants as U.S. Secretary of Education Arne Duncan, Dr. Jill Biden (wife of Vice President Joe Biden), former Secretary of Education Richard Riley and former Michigan Gov. John Engler (now president of the Business Roundtable). MCC President Dick Shaink and MCC Board of Trustees Chair Lenore Croudy represented the college at the event along with MCC Vice President of Academic Affairs Dr. Amy Fugate and Vice President of Student and Administrative Services Scott Jenkins. “It is a tremendous honor to be selected for this recognition,” said Shaink, “For Mott Community College to be recognized on a national basis from among well over a thousand other community colleges as one of the nation’s very best is great for the college and our community. Everyone should take pride in this honor.” At the event, John Engler praised Mott College for its “strong workforce development program in one of the most difficult economic environments in the country” while Richard Riley said MCC “really deserves our praise.” The Aspen College Excellence Program aims to identify and replicate campus-wide practices that significantly improve college student outcomes. Through the Aspen Prize for Community College Excellence, projects targeting a new generation of college leaders, and other initiatives, the College Excellence Program works to improve colleges’ understanding and capacity to teach and graduate students, especially the growing population of lowincome and minority students on American campuses. — G.G.