Secretary of State working to be easier, faster

GENESEE COUNTY — As more and more customers take advantage of alternative ways to do business with the Secretary of State such as online services at ExpressSOS. com, the department is moving forward with several technology-driven improvements to provide faster and more convenient service.

“Michigan residents are realizing there are better ways to renew their tabs or change their address than by waiting in our busy offices,” Secretary of State Ruth Johnson said. “Technology is enabling us to make it easier for you as our customers.”

Johnson said her team has new projects in the works as well as further development of existing programs. These include:

Implementation of Electronic Lien and Title (ELT) system – The ELT system was created by the Legislature in 2014 and is now being implemented. By replacing paper documents with an electronic record, ELT makes lien and title information more secure, which provides additional protection to consumers and lenders and thwarts fraud, such as when unscrupulous individuals falsify titles or lien termination statements. — G.G.

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